Fueling Business Aviation’s Demand – A Look at the Global Expansion of World Fuel Services & the Air Elite Network
As you may be aware, World Fuel Services is a global fuel logistics, transaction and payment processing company headquartered in Miami, Florida. Reaching annual revenue of $27 Billion in 2016 alone, our team of local industry professionals provides expertise in all aspects of aviation, marine and land fuel management to our clients at more than 8,000 locations in more than 200 countries and territories worldwide. All of our business & general aviation solutions are designed to help boost efficiency and provide expert support to operations worldwide.
Our global reach doesn’t end there – World Fuel Services is always looking to expand its horizons. In April 2017, we expanded our offering of airport & fixed-based operator (FBO) solutions throughout Canada, Europe and the Asia-Pacific Regions. This is a result of the strategic acquisition of more than 80 ExxonMobil Commercial & General Aviation locations in the United Kingdom, France, Germany, Italy, Canada, Australia and New Zealand. This acquisition includes 34 new FBOs added to our World Fuel Services Network in Canada who were welcomed in late 2016.
We are very excited to expand our capabilities and to deepen our fuel, service and solutions offer to airports, FBOs and customers across the globe. In Europe, we have added 22 locations to our operated network and have successfully been able to supplement the physical fuel supply with our other offerings at these locations. One example in the UK is with one of our cornerstone European Air Elite locations, Harrods Aviation at London’s Luton Airport. Harrods will now be supplied fuels and other support services directly by World Fuel Services. We have expanded our offer beyond fuel to include payment solutions, training and vehicle support. With this, we are able to simplify and make doing business at Luton easier for Harrods – giving their team even more time to focus on and deliver service excellence to their customers. However, this enhanced offer is not limited to airports. In Germany, we are delighted to now be offering extended fuel service and solutions to ADAC’s Air Ambulance service at more than 20 of their locations.
In addition to the growth we’ve experienced through our new global airport and FBO solutions capabilities, our Air Elite Network has seen notable growth in the Asia-Pacific (APAC) region, Europe and Canada, with locations recently added in high-profile cities such as Brisbane, Cairns, Perth, Sydney, Singapore, Seoul, Winnipeg and Frankfurt. Our new Australian and Singapore Diamond Service Locations are all part of the Hawker Pacific FBO network, which has further solidified Air Elite’s footprint in the APAC region. Our relationship with Hawker Pacific was strengthened and driven by our increased fuel supply and service offerings which were born from the ExxonMobil acquisition in Australia and New Zealand. This development, coupled with Hawker Pacific superior facilities and service philosophy, made them a perfect fit for Air Elite.
The Diamond Difference has now spread across both hemispheres which further increases the network’s interconnectivity and the level of service provided network-wide. We are proud to say that it is now more convenient than ever for aircraft operators to travel within the Air Elite Network and to take advantage of the network’s signature comfort of consistency in facility and service standards.
Through the World Fuel Services Network, our team provides broad programs beyond fuel supply that are designed to help airports and FBOs better serve their customers – you, the aircraft operator. Such services include: fueling equipment sourcing, locally focused customer service, flexible financing, convenient payment options and a loyalty program to handsomely reward those operators who choose our FBOs and ground handlers for their services.
The World Fuel Services loyalty program, FlyBuys™ Rewards, offers fast and easy online enrollment and many flexible reward options. Aircraft operators can earn points on every contract fuel or AVCARD® transaction they complete with World Fuel Services at the 7,600+ locations that accept World Fuel Services cards for payment. World Fuel | Colt Trip Support is also fortified with loyalty benefit to those that schedule their flights through our industry survey-recognized trip support team. Elevated FlyBuys Rewards at 75 Air Elite Network Diamond Service Locations around the globe further differentiate our elite network in the industry. The aviation products provided by World Fuel Services and the global reach of our network deliver a powerful combination for aircraft operators to earn and redeem from the most expansive loyalty program around the globe.
World Fuel Services is well positioned to deliver fuel and various aviation services for aircraft operators and FBOs worldwide. Our supply and support capabilities are unparalleled in the industry. Through our global relationships and global solutions, we stand ready to serve the people who support and maintain business and general aviation’s ‘Wings Over the World’.
Vice President, Commercial Development &
Aviation Business Development
World Fuel Services